Legal Agreement

789q Terms & Conditions — User Agreement for Pakistani Players

These Terms and Conditions constitute the legally binding agreement between you ("the Player") and 789q ("the Company") governing your use of the 789q platform, including all casino games, sports betting, account services, payment processing, and any other features available at https://789q.vu. Please read these terms carefully before creating an account or placing any bet on 789q. By registering an account, completing the 789q login, or using any part of the 789q platform, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.

Effective Date: 1 January 2026 Version: 2026.1 Applies to: All 789q Users
Important Terms at a Glance

The following summary is provided for convenience only and does not replace the full Terms and Conditions set out below. In the event of any conflict between this summary and the full terms, the full terms shall prevail.

Minimum Age — Strictly 21+

You must be at least 21 years of age to register and use the 789q platform. Creating an account under the age of 21 is a material breach of these Terms and will result in immediate account closure and forfeiture of any balance held.

One Account Per Player

Each player is permitted to hold one 789q account only. Duplicate accounts, household accounts, or accounts held on behalf of another person are all prohibited and subject to closure without notice.

PKR Wallet — Real Money

Your 789q account wallet holds real Pakistani Rupees. Deposits, wagers, and withdrawals involve real money. 789q does not offer free-play accounts — all balances are real-money balances unless otherwise stated in a specific promotional context.

Fraud and Abuse — Zero Tolerance

789q operates a zero-tolerance policy toward any form of fraud, collusion, arbitrage, bonus abuse, or use of automated systems. Accounts found to be engaged in such conduct will be closed and balances forfeited without recourse.

Bonus Terms Are Binding

All promotional bonuses offered by 789q are subject to specific wagering requirements and eligibility criteria. Bonus funds and any winnings derived from bonus funds cannot be withdrawn until all applicable wagering conditions have been satisfied.

Player Jurisdiction Responsibility

It is the sole responsibility of each player to ensure that online gambling is lawful in their specific jurisdiction before using 789q. The Company makes no representation as to the legality of the platform in any particular location.

Section 1

Definitions

In these Terms and Conditions, the following definitions apply unless the context requires otherwise:

  • "789q" / "the Company" / "we" / "us" — refers to the operator of the 789q platform accessible at https://789q.vu, a gaming operator licensed under an internationally recognised gaming authority.
  • "Platform" — refers to the 789q website, its subdomain pages, mobile browser interface, and all services, products, games, and features accessible therein.
  • "Player" / "User" / "you" — refers to any individual who registers an account with 789q or otherwise uses any part of the Platform.
  • "Account" — refers to the registered user account created by a Player on the 789q Platform, including the associated PKR wallet and all gaming history.
  • "Balance" / "Wallet" — refers to the real-money PKR balance held in a Player's 789q Account, inclusive of any eligible bonus funds where separately identified.
  • "Bonus Funds" — refers to any promotional credits, free spins equivalents, or matched deposit amounts granted to a Player by 789q under a specific promotional offer, which are subject to wagering requirements before they may be withdrawn.
  • "Wagering Requirement" — refers to the total amount a Player must wager on eligible games before bonus funds and associated winnings become withdrawable.
  • "RTP" (Return to Player) — refers to the theoretical percentage of all staked money that a specific game will pay back to players over an extended period of play, as certified by the game's provider and independent testing laboratory.
  • "KYC" (Know Your Customer) — refers to the identity verification process 789q is required to conduct under its licensing obligations, including age verification, identity document review, and source of funds assessment where required.
Section 2

Acceptance of Terms

These Terms and Conditions apply to all Players using the 789q Platform. By accessing the Platform, completing the 789q registration process, completing the 789q login for the first time, making a deposit, or placing any bet or wager, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree with any part of these Terms and Conditions, you must not use the 789q Platform and must not create an account. Continued use of the Platform following any amendment to these Terms constitutes acceptance of the revised Terms.

These Terms and Conditions form a legally binding contract between you and 789q. They should be read in conjunction with 789q's Privacy Policy and Responsible Gaming Policy, both of which are incorporated into these Terms by reference.

Section 3

Eligibility and Registration

3.1 Age Requirement

Use of the 789q Platform is strictly limited to individuals who are 21 years of age or older. By registering an account, you represent and warrant that you are at least 21 years of age. 789q reserves the right to request documentary proof of age at any time and to suspend or permanently close any Account where age verification cannot be satisfactorily completed.

3.2 Jurisdiction

It is the sole responsibility of the Player to determine whether online gambling is lawful in the jurisdiction from which they are accessing the 789q Platform. 789q does not make any representation regarding the legality of the Platform in any specific jurisdiction. Players located in jurisdictions where online gambling is prohibited by applicable law are not permitted to use the Platform.

3.3 Account Registration

To use the 789q Platform, you must register an Account. During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, and a valid Pakistani mobile number. You must notify 789q promptly of any change to the information provided during registration.

3.4 One Account Rule

Each individual may hold only one active 789q Account. The Company reserves the right to close any duplicate Account without prior notice and to transfer any balance to the Player's primary Account at its sole discretion. Where fraudulent intent is identified in the creation of multiple Accounts, all related Accounts may be closed and all balances forfeited.

3.5 Account Credentials

You are responsible for maintaining the confidentiality of your 789q login credentials, including your username, password, and any OTP codes received in connection with your Account. You must not share your credentials with any third party. 789q will never ask you to disclose your full password through any communication channel.

Section 4

Account Obligations

By holding a 789q Account, you agree to the following obligations:

  • You will provide true, accurate, and complete information at all times during your use of the 789q Platform.
  • You will not permit any other person to use your Account or to make transactions on your behalf.
  • You will promptly notify 789q of any unauthorised access to or use of your Account.
  • You will comply with all applicable laws and regulations in your jurisdiction in connection with your use of the 789q Platform.
  • You will not use the Platform for any unlawful purpose, including but not limited to money laundering or the financing of any illegal activity.
  • You will cooperate fully with any KYC or anti-money-laundering verification requests made by 789q.
  • You acknowledge that gambling involves risk of financial loss and that you take full personal responsibility for all bets and wagers placed on your Account.
Section 5

Deposits and Withdrawals

5.1 Deposit Methods

789q accepts deposits via the following methods for Pakistani players: JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, SadaPay, and USDT via TRC20 network. Minimum deposit amounts and processing times vary by method and are displayed at the time of deposit. 789q does not charge a fee on deposits, though your payment provider may apply their own charges.

5.2 Withdrawal Conditions

Withdrawals from a 789q Account are subject to completion of any applicable KYC verification and satisfaction of all applicable wagering requirements on bonus funds. Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit where technically possible. 789q reserves the right to request supporting documentation before processing any withdrawal.

5.3 Minimum and Maximum Transactions

The minimum deposit on 789q is PKR 100. The minimum withdrawal is PKR 500. Maximum transaction limits vary by payment method and by Account verification status. Players who complete full KYC verification are eligible for higher transaction limits. Current limits are displayed within the Account cashier at the time of each transaction.

Important: 789q will only process withdrawals to payment methods that have previously been used to fund the Account, subject to method availability. Withdrawals to third-party accounts or accounts not registered in the Player's own name are not permitted and will be declined.

5.4 Currency

The 789q Platform operates in Pakistani Rupees (PKR). All deposits, balances, bets, and withdrawals are denominated in PKR. Where a Player deposits in a different currency, the equivalent PKR amount will be credited at the prevailing exchange rate at the time of the transaction, minus any applicable conversion costs.

Section 6

Gambling Rules

6.1 Game Rules

Each game available on the 789q Platform — including slots, live dealer games, table games, crash games, and sports betting markets — is governed by its own specific rules. Players are responsible for familiarising themselves with the rules of each game before placing a wager. Game rules are accessible within each game's interface or information panel.

6.2 Minimum and Maximum Bets

Minimum and maximum bet amounts apply across all 789q game categories. Slot minimum bets start from PKR 10 per spin. Live casino table minimums begin at PKR 100 per hand or round. Cricket sportsbook minimum bets are PKR 100 per selection. Maximum bet limits are stated within each game or market and vary by game type and Account status.

6.3 Settlement of Bets

All bets on the 789q sports betting platform are settled in accordance with the rules of the relevant sport and the specific market rules applicable at the time the bet was placed. In the event of a dispute regarding settlement, 789q's decision, made in accordance with the applicable market rules, is final. Casino game outcomes are determined by certified random number generator (RNG) systems and are final upon completion of each game round.

6.4 Palpable Errors

789q reserves the right to void any bet or wager placed at odds or stakes that are the result of a manifest error ("palpable error"), including but not limited to incorrect odds, pricing errors, or technical malfunctions. In such cases, the staked amount will be returned to the Player's Account. 789q will use reasonable endeavours to identify and address palpable errors promptly.

6.5 Live Betting

Live in-play betting on cricket, PSL matches, and other sports is offered at 789q subject to market availability. 789q reserves the right to suspend or close any live market at its discretion at any time without notice. Bets accepted prior to a suspension are settled in accordance with the applicable market rules, subject to the palpable error provisions above.

Section 7

Bonuses and Promotions

789q offers various promotional bonuses and incentives to eligible Players from time to time. All bonuses are subject to the following general conditions, as well as any specific terms attached to each individual promotion:

  • Bonuses are available to Players who have completed registration and are in good standing with their 789q Account.
  • Each promotion is subject to its own specific eligibility criteria, minimum deposit requirements, wagering requirements, time limits, and game restrictions, which are stated in the applicable promotional terms.
  • Wagering requirements must be met within the stated time period. Bonus funds that have not satisfied the wagering requirement within the applicable time limit will expire and be removed from the Account.
  • In the event of conflict between a general bonus term and a specific promotional term, the specific promotional term takes precedence.
  • 789q reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.
  • Any attempt to abuse a bonus, including but not limited to opening multiple Accounts to claim a bonus multiple times, placing offsetting bets to reduce risk while satisfying a wagering requirement, or any other form of bonus manipulation, constitutes a material breach of these Terms. 789q reserves the right to void the bonus, forfeit the associated winnings, and close the Account in such circumstances.
Section 8

Prohibited Conduct

The following conduct is strictly prohibited on the 789q Platform. Any Player found to have engaged in prohibited conduct is subject to immediate Account suspension, permanent closure, and forfeiture of all balances:

  • Using automated software, bots, scripts, or any other non-human means to interact with the Platform or to place bets.
  • Collusion with other Players to gain an unfair advantage in any game or betting market.
  • Any form of match-fixing, betting on known outcomes, or use of inside information in sports betting.
  • Using the Platform for money laundering, terrorist financing, or any other illegal financial activity.
  • Providing false, inaccurate, or misleading information during registration or at any subsequent point during the use of the Platform.
  • Exploiting any technical vulnerability, software bug, or error in the Platform for financial gain.
  • Creating or using an Account on behalf of a third party, or permitting a third party to use your Account.
  • Any harassment, abusive language, or threatening behaviour directed at 789q staff or other players via any communication channel on the Platform.
Section 9

Intellectual Property

All content on the 789q Platform, including but not limited to software, design, text, graphics, logos, game assets, and the 789q brand identity, is owned by or licensed to 789q and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the Platform for personal entertainment purposes only.

You may not copy, reproduce, distribute, publish, modify, create derivative works from, or commercially exploit any part of the 789q Platform or its content without the prior written consent of 789q. Any unauthorised use of 789q's intellectual property may give rise to legal proceedings.

Section 10

Privacy and Data Protection

789q collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By creating a 789q Account and agreeing to these Terms, you also consent to the processing of your personal data as described in the Privacy Policy.

789q may be required to share Player data with regulatory authorities, law enforcement bodies, or payment processors where required by its licensing obligations or applicable law. Such disclosure will be made in accordance with applicable data protection principles and only to the extent required.

Section 11

Limitation of Liability

To the fullest extent permitted by applicable law, 789q's total liability to any Player in connection with the use of the Platform, whether arising in contract, tort, negligence, or otherwise, shall not exceed the amount deposited by the Player in the 12 months immediately preceding the relevant claim.

789q shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of opportunity, even if 789q has been advised of the possibility of such damages. 789q does not exclude liability for death or personal injury caused by its own negligence, fraud, or any other liability that cannot be excluded by law.

The 789q Platform is provided on an "as is" and "as available" basis. 789q makes no warranty, express or implied, regarding the uninterrupted availability of the Platform, the accuracy of odds displayed, or the compatibility of the Platform with any specific device or network connection.

Section 12

Responsible Gaming

789q is committed to promoting responsible gaming and providing tools that allow Players to maintain control over their gambling activity. The following responsible gaming tools are available to all registered Players via the Account settings section of the 789q Platform:

  • Deposit Limits — Set daily, weekly, or monthly deposit caps on your Account. Limits take effect immediately upon activation and cannot be increased for 24 hours.
  • Loss Limits — Restrict the maximum net loss your Account may sustain within a specified period.
  • Session Time Limits — Set alerts or hard limits on the duration of your gaming sessions.
  • Cool-Off Period — Take a temporary break from the Platform for a period of your choosing, during which your Account will be suspended from gaming activity.
  • Self-Exclusion — Request permanent exclusion from the 789q Platform. Self-exclusion is irrevocable for the duration of the exclusion period and is effective immediately upon request.

Players who believe they may have a gambling problem are strongly encouraged to activate self-exclusion and to seek assistance from a responsible gaming support organisation. 789q is strictly for players aged 21 and above. Any player found to be underage will have their Account closed immediately and all balances will be returned less any winnings derived from bonus funds.

Section 13

Account Termination

789q reserves the right to suspend, restrict, or permanently close any Player Account at any time, with or without prior notice, where:

  • The Player has breached any provision of these Terms and Conditions.
  • 789q has reasonable grounds to suspect fraudulent, deceptive, or unlawful activity in connection with the Account.
  • The Player has failed to complete KYC verification to 789q's reasonable satisfaction.
  • Required to do so by a regulatory authority, court order, or other legal obligation.
  • The Account has been inactive for an extended period in accordance with 789q's dormant account policy.

A Player may close their 789q Account at any time by contacting 789q customer support via live chat. Upon Account closure requested by the Player, any remaining real-money balance (excluding unmet bonus funds) will be returned to the Player via the most recent qualifying payment method within a reasonable processing period.

Section 14

Governing Law and Dispute Resolution

These Terms and Conditions are governed by and shall be construed in accordance with the laws of the jurisdiction in which 789q is licensed. Any dispute arising out of or in connection with these Terms, including any dispute regarding their existence, validity, or termination, shall be subject to the dispute resolution procedures established under 789q's gaming licence.

In the event of a dispute, Players should first contact 789q's customer support team via live chat, providing full details of the complaint. 789q will acknowledge the complaint and respond with a formal position within five business days. If the dispute cannot be resolved through this internal process, it may be escalated to the relevant gaming regulatory authority in accordance with the complaints procedure established under 789q's licence.

Section 15

Amendments to These Terms

789q reserves the right to amend, modify, or update these Terms and Conditions at any time. Material changes will be communicated to registered Players via the email address or mobile number registered to their Account, or via a notice displayed prominently on the Platform, with reasonable notice before the changes take effect.

Your continued use of the 789q Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept any revised Terms, you must cease using the Platform and may request Account closure in accordance with Section 13.

Section 16

Contact and Support

If you have any questions regarding these Terms and Conditions, or if you wish to raise a complaint or request Account closure, please contact the 789q customer support team through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week, directly within the 789q Platform. This is the fastest way to reach the support team.
  • Email: [email protected] — Please note this email address is for support correspondence only and is not a clickable link.

789q's customer support team has specific knowledge of Pakistani payment methods, local banking procedures, and the full range of 789q Account services. All support communications are conducted in English.

These Terms and Conditions were last reviewed and updated on 1 January 2026. If you are reading a cached or printed version of this document, please refer to the live version at https://789q.vu/terms-conditions for the most current terms applicable to your Account.

Questions About Your 789q Account or These Terms?

The 789q support team is available 24/7 via live chat inside the Platform. Log in to your account and use the live chat button to speak with a support representative directly — no waiting, no email queues.

Other Important 789q Documents
Privacy Policy

How 789q collects, uses, and protects your personal data as a Pakistani player on the platform.

Read Privacy Policy
Responsible Gaming

Tools, resources, and guidance for safe gambling on 789q. Deposit limits, self-exclusion, and more.

Read RG Policy
Frequently Asked Questions

Answers to common questions about 789q accounts, deposits, withdrawals, games, and support.

Browse FAQ
About 789q

Learn more about 789q's history, mission, licensing, and commitment to Pakistani players.

About 789q
21+

Gambling Is Only For Adults Aged 21 and Above

789q is strictly available to players aged 21 years and older. These Terms and Conditions require all Players to confirm their age and to comply with responsible gaming practices. Online casino gaming and sports betting — including cricket betting, live casino games, and slots on 789q — involves real financial risk. Always gamble within your means, set a budget before you play, and use the responsible gaming tools available in your 789q account settings. If gambling stops being fun or starts affecting your finances, relationships, or mental health, please activate self-exclusion through your account settings immediately. Play responsibly. Gambling involves risk.

789q accepts: JazzCash EasyPaisa HBL UBL Meezan Bank USDT TRC20 SadaPay